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Glitch Results in Payday Errors

City manager Scott Wood said "it ain't a big deal" and Bank of North Georgia immediately resolved the issue that affected 120 city employees.

Friday was payday in the city of Canton, but Lisa Parker is already broke.

Not because she blew through the twice-a-month paycheck. Instead of making direct deposits into the accounts of the city's 120 employees, accidentally debited them.

"This is a mess and it's caused our account to overdraft," Parker wrote on the Canton-Sixes Patch Facebook page this evening. 

City Manager Scott Wood said the glitch was not "that big of deal" and that Canton has "almost spoiled employees into thinking that they’re entitled" to get a paycheck on Friday.

Per the city's personnel policy, employees are not supposed to get paid until Monday. To accommodate some of them, Wood said "we put that money ... in the bank, and it can go ahead and be transferred into an employee’s account" as early as Friday.

"Somebody," he said, "could’ve taken the position that, 'Look, we don't have to give you this money. You're not entitled to this money until Monday.' And if this becomes enough of a problem, we might go back to that."

Wood said Bank of North Georgia has been nothing but gracious and should not be crucified or embarrassed. Bank officials were apologetic and assured the city that it would reimburse employees who incurred any sort of overdraft charges.

"I just don't want to be unfair with the bank," he said. "It's an honest mistake. I mean they did everything they could do. That's why, to me, it ain’t no big deal. Now you got employees who I know will try to make a big deal out of it.

"Out of 120 employees—we can get our panties all in a wad about it—you got a few that just get all excited." 

Parker said the bank had not rectified anything as of 4 p.m. today.

"We were already in the hole $174.00 in service charges," she wrote on the Canton-Sixes Facebook page. "This completely wiped our account out!!"

hope September 20, 2011 at 08:28 PM
As a Canton resident, I am NOT surprised about the City Managers arrogant and cavalier attitude. It's par for the Canton course! Ridiculous.
Keepin it real September 20, 2011 at 11:33 PM
I've been told that the City Manager's pay is approx. $140,000 per year. If they made THAT kind of money, maybe the police officers/fire fighters/road crew and other City employees who actually PROVIDE a SERVICE to the City wouldn't be struggling when their paychecks didn't hit. Not only did their paychecks not hit, they were DEBITED the amount of their paycheck. That would cause almost ANYONE to become "excited". There have been glitches like this over the years with the City of Canton. This is exactly the attitude that administration displayed before. Furthermore, this is the kind of attitude that makes Canton a terrible place to work. It's very disappointing that the City Manager takes this view toward his employees who work so hard. He should be ashamed of himself and he should have to live off what the other City employees make so he can feel a little bit of empathy for them. Maybe then he would get his "panties in a wad". What a crude and unprofessional comment to make! He needs to resign.
Cantonian September 21, 2011 at 02:15 AM
Amen! Such a shame that the council/administration would accept this arrogance as the norm. The attitude is bad enough, but to quote that to the media is just idiocy. Something NEEDS to be done before he spurts off at the mouth at the wrong instance and causes serious liablity to the city!
Cantonian September 21, 2011 at 02:18 AM
I guess I'm just shocked in general hoping someone in his position would have a bit more professionalism and class. But really, wow is all I can say. I agree with you 100%.
Sherri Michelle Denman September 24, 2011 at 11:58 PM
It appears it was not a case of deposit and take back out... but of debiting or removing the amount that was meant for deposit BEFORE a deposit was ever made. Like writing a check and taking funds out... they took the money from their accounts.


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