One School, Two Families, Different Results
American Heritage Academy returned prepaid tuition funds to one parent. The outcome was not the same for another.
The day before American Heritage Academy students walked out of 2126 Sixes Road for the last time, the president of the school's board of directors emailed parents a letter.
"During the week following June 19th," Scott Parrish wrote, "AHA will return prepaid tuitions to the appropriate people."
After revelations in March of multimillion dollar debt, an April 5 foreclosure and a reorganization that decimated the high school division of the secular private school, the 2010-11 school year was the last for a number of American Heritage families.
Parrish outlined the steps that they needed to take to receive reimbursement.
Parents Lana Muoio and Lisa MacMahan did what they were told.
So why did MacMahan get a check and Muoio didn't?
Muoio said she's still waiting on an answer.
• • •
In March, just days before families learned that the school would be advertised for foreclosure, Muoio put down a $500 deposit for her daughter, which was to be applied toward the rising second grader's 2011-12 tuition. MacMahan paid all of next school year’s tuition, about $14,800, for her son.
In that end-of-the-year letter to parents, officials said they would open a leaner version of American Heritage at the New Life Worship Center in Holly Springs. It would only go up to ninth grade.
MacMahan had to find another school for her child, a rising senior. Muoio simply felt American Heritage wouldn't be the same. In addition to a new location, the letter indicated that grade levels would be combined.
"The school will be different and my deposit was for a different school," she said. "Prior to the changes, we had no issue and were definitely going to go back."
By the time school ended on June 3, Muoio had an oustanding balance: $327.93 for after-school program costs.
Five days later, she emailed American Heritage's business office to satisfy the debt. Once paid, she asked when she could expect her $500 deposit.
On June 24, Muoio said she received this message from a business office employee who identified himself as Lane Sims:
"I processed your request to your credit card last night for $327.93," he said. "The deposit is non-refundable, but the Board is reviewing to make a decision to refund at a later date. Thanks."
According to MacMahan, the school contract indicates that the $500 deposit is non-refundable if parents choose not to return to American Heritage.
Muoio wrote the school’s development director, Parvis Nikkhoo.
"Why would a deposit for 2011-2012 be different than pre-paid tuition," she asked. "Deposits and/or pre-paid tuition was intended to secure a spot for the upcoming school year. This is outrageous in light of all the events that has transpired. I have paid my tuition as instructed and now to find out that deposit for a school that no longer exists is extremely unfair. I will be contacting my attorney, this is horrible how the parents who have followed the rules are being treated."
She received no response and made subsequent attempts to reach Nikkhoo and Parrish.
"I finally spoke to Mr. Sims and he wouldn't give me any contact info for Dr. Nikkhoo or Scott Parrish,” Muoio said.
"It seems odd. I could understand if I hadn’t paid my bills. I’m a parent who has paid all they have asked so I don’t understand. Nothing is outstanding."
Asked if he could provide information on the progress of the tuition refunds, Sims said: "No ma'am. I just work here. I'm just answering phones."
He referred all questions to Nikkhoo, who has ignored numerous messages from Patch since a brief video interview on the day American Heritage was advertised for foreclosure.
• • •
MacMahan has had a different experience. Her family received a letter from Sims the week of June 16. The letter directed her family to schedule an appointment to pick up her son's records and her refund.
While MacMahan said it took several days to reach Sims and schedule that meeting, she was immediately given the full amount she paid in March.
"We took their check right to their bank and got a cashier’s check to deposit into our own bank," she said.
MacMahan said she knows of three other families from her son's class who got back their prepaid tuition payments.
And recently, two suits against American Heritage were dismissed.
Marietta attorney S. Lee Storesund previously told Canton-Sixes Patch that his clients, parents Caran Smith and Audra Gillis, would drop their suits if the private school returned their prepaid tuition funds.
• • •
Next month, MacMahan's son will start his senior year at Creekview High. Muoio's daughter is headed to Cherokee Charter Academy, which just received state approval.
Both women said their children had positive experiences at American Heritage.
"Until all of this started,” Muoio said.
MacMahan said the community was close-knit, like a family. She looked forward to seeing her son walk across the stage next spring with the classmates he's known for years.
“I’m saddened," MacMahan said, "that the school won’t be open for my son’s senior year."
Christine
10:52 am on Wednesday, July 6, 2011
Don't expect to get any type of communication from Parviz Nikkhoo. Pretty despicable that after all this we still hear only from Lane Sims or letters from Parrish. Though the only registered agent of the company, and the sole individual to be Pres, vp, treasurer and secretary, Nikkhoo has remained notably absent from all communications since the whole thing came crashing down. Never once did he offer to stand up and meet with the school community as a whole! Never once did he send a personal letter to the families explaining what happened and why or seem to exhibit any type of remorse for how devastated we all have been. Always through third parties... Parrish, parents, or lawyers. People who have asked for their deposits back have been told "But you have a place to go".. really??? For 12 grand a year, a few kids in a church basement? Even now, every other private school in the area has refunded deposits paid by other parents who secured spots in light of the events at AHA then went on to pick another school for their child. One has to wonder why? Why not just be up front with everyone from the start? What do he and those associated with him have to hide? Why not take calls from parents? You would think if you had truly wanted to pick up the pieces and move the school forward transparency and communication would have been the first priority. Instead we received just the opposite.
Vernon
1:41 pm on Wednesday, July 6, 2011
Vernon:
We have 2 children that were enrolled at AHA and share the same concerns about the $500 deposit for each. My wife hand delivered a letter to Mr Sims on June 1st requesting that the deposits we paid in March (before the forclosure announcement)be refunded to us because the shool and location had changed from what we had initially agreed to. After 4 weeks without a response, I emailed our original letter to Lane Sims, Dr Nikko and Ms Dey at the business office for resolution. Two days later I received a standard form letter from Scott Parrish stating that the non refundable deposits were being used to pay the teachers for June and July because other students accounts at AHA were still in default.
Not sure why our deposit monies for 2011-2012 school year are being used for last years budget short falls. In my opinion the deposits for next year should be kept seperate and not co-mingled with monies from the 2010-2011 school year.
Because the amount of the deposits are only $500, I believe that AHA's intent is to keep every penny because it would not be worth the expense of a court battle for parents to try and retrieve them. The whole AHA issue has been handled in the most un-professional manner from the beginning and could have potiently been avoided if Dr Nikko had come forward about the schools financial problems 2 years earlier. Instead he chose to continue to collect monies from innocent families and run the school into the ground.
concerned Mom
6:23 am on Thursday, July 7, 2011
Look deeper, try the Crenshaws. They are opening that new school up there on East Cherokee. Funny how in June, all these smart boards and desks showed up there. Crenshaws and Dr. Nikko are all tied up together. I followed the advice of another reader and did a records search for all of them, it is interesting. I wouldn't go back to AHA or Brenwood, or anything connected.
Brenwood Academy
9:14 am on Friday, July 8, 2011
Dear Concerned Mom,
We would sincerely appreciate the opportunity to discuss your concerns with you personally. It is obvious from your comments that you have been provided with some inaccurate information and we would like to make sure you are able to get more accurate information directly from us. Please contact us at your convenience at 770-704-4925.
Thank you,
Brenwood Academy
concerned Mom
11:25 am on Friday, July 8, 2011
Dear Brenwood,
Public record searches don't lie. The recommendations, experiences and word on the street, also speaks volumes. I am pretty sure from my own experience, that I don't need to hear whatever snow job you are trying to shovel. Changing the name of a school doesn't and won't make it better. Same owners, same directors...same crap. You really should research into the reputation that you have in Cherokee County at all your locations. A lot of parents stay at your daycare's because it is within their budget and location, it doesn't mean they are happy or like the way you do business.
I would also find it hard to believe that I have had inaccurate info from so many people. People can do their own searches with the Secretary of State, DECAL (Bright from the Start) and Cherokee County it is all public record, plus they can ask around for experiences. Anybody looking for a school or daycare should always ask for recommendations from parents, all parents not the ones the school choose and do the searches!
Have a good day and I hope you find success in your new name and venture,
Concerned Mom
Leslie Busby
8:30 am on Thursday, March 1, 2012
No refund here for a deposit. No yearbook that was paid in full. No transcripts. Would like to receive all, but I HAVE TO GET MY SON'S RECORDS!! WHAT IS WRONG WITH THESE PEOPLE!!!